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admin@cios.net.au
Replies within 24–48h

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How It Works

Understand the platform

CONTACT US

Contact Us

Need help or have a question? We're here to support you.

Whether it's a booking issue, a listing question, or something not working as expected — just get in touch and we'll take a look.

Support

For anything related to your account, rentals, or payments:

admin@cios.net.au

We aim to respond within 24–48 hours.

Feedback & Suggestions

We're continuously improving CIOS, and your feedback helps shape what comes next.

If you've got an idea, suggestion, or something that could work better — we'd like to hear it.

What to Include

To help us resolve things quickly, include:

  • Your account email
  • Order or listing details (if relevant)
  • A short description of the issue

Screenshots are always helpful.

Before You Reach Out

You might find a quicker answer in our:

Building CIOS

We're focused on creating a reliable, straightforward platform for renting equipment.

Every message helps us improve the experience — whether it's fixing an issue or refining how things work.