Terms & Conditions
By using CIOS, you agree to these terms. Please read them carefully.
Last updated: 2025
Welcome to CIOS — a platform connecting individuals and businesses to rent and lend equipment easily and securely. These Terms govern your use of the CIOS platform, including our website, applications, and related services. By accessing or using CIOS, you agree to these Terms. If you do not agree, you must not use the platform.
By accessing or using CIOS, you agree to comply with and be bound by these Terms & Conditions. If you do not agree, you may not use the platform.
You must be at least 18 years old and capable of entering into legally binding agreements to use CIOS.
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
When listing equipment, you must provide accurate, complete, and up-to-date information. You are responsible for the equipment you list and its condition.
When renting equipment, you agree to return it in the same condition as received, subject to reasonable wear and tear.
All payments are processed securely through our payment provider. You agree to pay all fees and charges associated with your use of CIOS.
CIOS charges a service fee for each completed rental. The fee amount is disclosed prior to booking and is non-refundable except as required by law.
Cancellation and refund policies are set by CIOS and may vary by listing. Please review the applicable policy before booking.
Renters are responsible for any damage to or loss of equipment during the rental period, except for normal wear and tear. Listers must promptly report any issues to CIOS.
You may not:
- Use CIOS for unlawful purposes
- List prohibited or stolen items
- Violate any applicable laws or regulations
You are solely responsible for any content you post or share on CIOS. You grant CIOS a non-exclusive, worldwide, royalty-free license to use, display, and distribute your content as necessary to operate the platform.
All content and materials on CIOS, except user content, are the property of CIOS or its licensors and are protected by copyright and other laws.
Your use of CIOS is subject to our Privacy Policy. Please review it to understand how we collect, use, and protect your information.
CIOS may contain links to third-party websites or services. We are not responsible for the content or practices of those third parties.
CIOS may suspend or terminate your access to the platform at any time, with or without notice, for any reason, including violation of these Terms.
CIOS is provided "as is" and "as available" without warranties of any kind. We do not guarantee the accuracy, completeness, or reliability of the platform.
To the maximum extent permitted by law, CIOS and its affiliates are not liable for any indirect, incidental, special, or consequential damages arising from your use of the platform.
You agree to indemnify and hold harmless CIOS and its affiliates from any claims, damages, or expenses arising from your use of the platform or violation of these Terms.
These Terms are governed by the laws of the jurisdiction in which CIOS operates, without regard to conflict of law principles.
Any disputes arising from these Terms or your use of CIOS will be resolved through binding arbitration or as otherwise required by law.
CIOS may update these Terms from time to time. We will notify users of material changes, and your continued use of the platform constitutes acceptance of the updated Terms.
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in effect.
For questions about these Terms, contact us at admin@cios.net.au.
Questions about these terms?
If anything is unclear or you'd like to get in touch, we're happy to help.
admin@cios.net.au